Don't Risk Losing Everything!

Bailey Communications separates itself from the competition by offering individually designed Customer Support Agreements. Our agreements are customized to your needs; designed with a partnership in mind.

Why Do I Need Continuous Support?

Instant updates, enhancements, and fixes
  • Protects you from downtime
  • Hardware/Software replacement options
  • Enhanced security and monitoring
Complete support protection
  • Optimizes your internal efficiencies
  • Includes all travel and labor hours from certified technicians
24/7/365 Service
  • Integrates you into the most technologically advanced monitoring system available
  • Allows us to see potential issues before they occur, even before you do
  • Immediate alerts, resulting in instantaneous action from us
  • protects you from downtime and potentially increased risk/damage
  • We begin fixing the issue in as little as one hour
Protect your assets and investments
  • Keeps your organization within budget, protecting you from unforeseen costs
  • With replacement options included, your original investment is protected

Various Levels of Support

Top-Tier: Critical

Maximum 1 hour to begin service.

Advanced: High Priority

2 hours to begin service.

Preferred: Priority

4 hours to begin service.

Elevated: Low Priority

12 hours to begin service.

Basic: No Priority

24-36 hours to begin service.

Within each option, you can choose to include a variety of services/products that meet your needs.
  • Hardware Replacement
  • Software Replacement
  • Ongoing training
  • Continuous software updates
  • Desktop and laptop support

Reduce risk, decrease downtime, and protect your investment with a Bailey Communications Customer Support Agreement.

How Will a Customer Support Agreement Protect Me?

All system configurations are gathered nightly
  • Never lose your current information
  • All systems are manually checked, daily
Parts, Accessories
  • We stock all repair parts and accessories
  • We can repair your network 24/7/365
Certified, experienced technicians
  • Our success is built on service, quality, and knowledge of your individual needs
Consulting and development
  • We make recommendations that will accommodate future growth
  • We identify concerns and guide you through corrective measures

Is a Custom Support Agreement Right For You?

  • Does your current procedure protect you against major failures?
  • Are all users realizing complete optimization in your current processes?
  • Are you given onsite maintenance or repairs at no additional charge?

If you answered "no" to any of these questions, contact Bailey Communications for a no obligation review and quote on your current networking systems!

Tech Data